Privacy:

Our use of your personal information collected through this Website is outlined in our Privacy Policy and by accessing this Website you agree to the collection, use, and disclosure of your personal information as set out in our Privacy Policy Applicable Law.

This Website operates under the Laws of B.C. By accessing the site, you agree that all matters relating to the site shall be governed exclusively by the laws of the Province of British Columbia and the Laws of Canada applicable to the Province of British Columbia. You are responsible for complying with your laws.

Acceptance of Orders:

1- All orders and transactions must be made by the registered account holder. This Website reserves the right to cancel any order or personal account if we believe fraudulent activities are taking place.

2- All prices shown are in Canadian Dollars (CAD) and are subject to Sales Tax. The buyer is responsible for all sales tax.

Refunds:

1- Our refund and returns policy lasts 5 business days. If 5 business days have passed since your purchase, we can’t offer you a full refund or exchange.

2- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

3- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

4- If you are approved, then your refund will be processed, and a credit will automatically be applied to your account or original method of payment, within a certain amount of days.

5- Only regular-priced items may be refunded. Discounted items cannot be refunded.

6- If you haven’t received a refund yet, first check your bank account again.

7- Then contact your credit card company, it may take some time before your refund is officially posted.

8- Next, contact your bank. There is often some processing time before a refund is posted.

9- If you’ve done all of this and you still have not received your refund yet, please contact us at info@retcc.ca.

10- To return your product, you should mail your product to #100 – 11538 132a St, Surrey, BC, Canada (V3R 7S2)

11- You will be responsible for paying for your shipping costs for returning your item/s. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

12- Depending on where you live, the time it may take for your exchanged product to reach you may vary.

13- If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.